Tech Support Simplified

Services

We Keep IT Simple

Request:  Tell us what's wrong via chat, phone or form

Connect:  A Certified technician evaluates your system (remotely or in person)

We fix the issue.  You only pay when the job is done

Repairs & Support

We fix or replace devices and printers.

Network & Internet Services

Network and Internet services ensure that you get connected and stay connected.

Business IT Services

Business IT services are the winds beneath your IT wings, pushing and coordinatng all the pieces of technology that make your business thrive.

Cybersecurity Services

Services that ensure a safe operating environment.  Keep the good in; keep the bad out.

Self Support

There are somethings you, as a user can do keep your system in good working condition.  See our blog. However avoid performing the following on your own.

  • Opening a laptop with a glued battery
  • Updating BIOS/firmware without need or preparation
  • Using random "registry cleaners" or "driver booster" tools
  • Spraying liquids into ports or onto screens
  • Forcing connectors or components into place

Support from TSS is always readily available

Get Support

Contact TSS for all your computer needs

Slow computer?

Apps take a long time to open, the system freezes, or startup is slow. This is often caused by too many background programs, low memory, malware, or an aging hard drive. We've got the fix.

Internet or Wi-Fi issues?

Experiencing weak signal, dropped connections, slow browsing, or trouble joining networks? Causes can include router problems, poor signal range, ISP outages, or incorrect settings.

Password and login problems

Forgot passwords, got locked out, or having trouble with multi-factor authentication? This is especially common across email, work accounts, banking, and cloud services.

Printer problems?

Printers may show as offline, fail to print, print blank pages, or have driver issues. These problems are common in both home and office environments.  We have the fix.

Software crashes or updates failing

Programs freeze, close unexpectedly, or fail to install updates. This can happen because of corrupted files, compatibility problems, low storage, or interrupted updates.

File sync conflicts

Cloud services such as OneDrive, Google Drive, Dropbox, or iCloud create duplicate files or overwrite changes. This often happens when the same file is edited on multiple device

Incorrect system date or time

Websites, email, logins, security certificates, and software updates may fail because the computer clock is wrong. You may not realize the clock is the cause.

Display scaling or resolution issues

Text appears too small, blurry, stretched, or cut off, especially when using external monitors or high-resolution screens.

Browser extension conflicts

Websites may not load properly, buttons may stop working, or pages may behave strangely because of ad blockers, password managers, shopping extensions, or privacy tools

Peripheral recognition problems

Devices such as webcams, microphones, external drives, docking stations, or Bluetooth accessories are not detected or stop working after sleep, updates, or unplugging.

What We Do

Computer Repairs & Support

Service
Diagnostic Service
Virus & Malware Removal
PC Tune-Up / Optimization
Operating System Install
Software Installation
Hardware Upgrade Installation
Old Equipment Removal
My Problem Is Not Listed

Network & Internet Services

Service
Wi-Fi Setup & Optimization
Router/Modem Setup
Home/Office Network Setup
Network Troubleshooting
Printer Setup
Network Setup
VPN Setup
Ethernet Install

Business IT Services

Service
Remote Tech Support
Onsite Support Visit
Managed IT Support Plans
Email Setup & Support
Microsoft 365 / Google Workspace
Server Maintenance
User Account Administration
Patch Management

CyberSecurity Services

Service
Security Audit
Firewall Setup
Endpoint Protection Setup
Ransomware Protection
Backup & Disaster Recovery Plans
Security Awareness Training

Specialty Services

✔ Smart Home Device Setup
✔ POS Support
✔ Website Tech Support
✔ Technology Consulting
✔ Custom PC Builds
✔ Emergency After-Hours Support

Small Business Protection Package 
  • Security Audit. |. Backup Review. |. Firewall Check

Monthly Support - $399.00

Basic Tune-Up Package 
  • Virus Scan  |    Performance Optimization
  • Operating Systems support  |. System Updates
Network Package 
  • Router Setup. |  Wi-Fi Optimization
  • Device Connection Support

    A Technician Is Waiting . . .

    Email: help@techsupportsimplified.com

    To Serve You

    Common Tech Headaches We Solve

    -

    Tech Support Simplified for Homes
    • Slow or freezing computers
      Cleanup, tune‑ups, upgrades, and replacements when it’s time.
    • Wi‑Fi and internet problems
      Dead zones, weak signal, or dropped connections – we design and install Wi‑Fi that actually works across your whole house.
    • Virus, spyware, and scam cleanup
      Removal of malware and unwanted software, plus security checks and best‑practice guidance.
    • New device setup
      Computers, printers, smart TVs, streaming devices, tablets, and phones – we handle the setup, updates, and connections.
    • Data backup and recovery
      Help recovering files when possible, and setting up proper backup so one glitch doesn’t wipe out your photos and documents
    Tech Support Simplified For Businesses
    • Network and Wi‑Fi setup & troubleshooting
      From small offices to multi‑room setups, we design networks that are secure, stable, and ready to grow.
    • Workstation and server support
      New PC rollout, configuration, updates, permissions, and ongoing maintenance.
    • Email and cloud services
      Setup and support for business email, file sharing, collaboration tools, and cloud applications.
    • Cybersecurity basics
      Firewalls, antivirus, secure remote access, and best practices to protect your data and your customers.
    • Ongoing IT support plans
      Instead of waiting for things to break, we offer proactive support to keep your systems in good shape.
    Why Choose Tech Support Simplified
    Technology should make life easier, not more stressful. Here’s how we keep it simple:
    • Plain‑English explanations
      We skip the jargon and explain what’s going on in terms you can understand, so you feel in control of your tech.
    • Friendly, local technicians
      Our technicians proudly wear TSS on their uniforms – and they show up ready to solve problems, not create new ones.
    • Flexible support – remote or on‑site
      A lot of issues can be fixed by secure remote support. When needed, we come to your home or office in Gulfport, Hattiesburg, or Jackson.
    • Honest advice
      If your computer is worth fixing, we’ll fix it. If it’s better to replace, we’ll tell you that too – and help you choose the right replacement.
    • Fast response
      We know tech problems are urgent. Our goal is to get you back up and running as quickly as possible.